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Project Based Consultancy & Training Programs

Driving Sustainability: Environmental Social Governance – ESG Compliance & Reporting

COURSE OBJECTIVE:

  • Understand the principles of Environmental, Social and Governance (ESG) in the hospitality sector.
  • Identify key compliance requirements under local laws, international frameworks – GRI/UNSDG/Investors
  • Develop and implement ESG policies for hotels & resorts
  • Collect, measure and report ESG performance data aligned with best practices
  • Integration of ESG into daily hotel operations, driving efficiency, guests satisfaction and brand reputation
  • Prepare a clear and verifiable ESG report for stakeholders  – investors/owners/guests/regulators/community

Environmental Projects – Energy/Water Conservation & Waste Management

COURSE OBJECTIVE:

To safeguard the Environment needs with better by managing significant activities that has negative impact towards the environment.

TO ACHIEVE:

  • Environmental sustainability by improving operational practices.
  • A control in Energy & Water usage, managing of waste, pollution control and natural resources conservation.

Occupational Safety & Health Management – OSH

COURSE OBJECTIVE:

This course is designed to provide delegates with hands on training on the principles and practices of occupational safety and health management, covering:

  •  An introduction to the concepts of occupational safety and health management for an effective way.
  • To establish a team of associate geared with proper skill in accident investigation and reporting
  • Identifying, Assessing and Controlling potential hazards/risks at workplace – HIRARC
  • Effectiveness in conducting safety inspections/audits.

Fire & Life Safety Management and maintenance – FLS

COURSE OBJECTIVE:

Enhance the technical skill and knowledge on Fire Life Safety associated elements and to minimize the impact on life and property damage.

LEARNING OUTCOME:

Competence and readiness of staff in dealing with emergencies with available equipment and relevant procedures.

 

Business Continuity: Emergency Preparedness & Response – EPR/CMT

COURSE OBJECTIVE:

  • Enhance skills and knowledge on emergencies and crisis controls for major identified threats.
  • Establish the initial responding system with existing Emergency Response Team and the Crisis Management Team.
  • Establish a holistic approach in crisis management and handling contingencies before, during and after.
  • Establish relevant documents relating to the training.

Food Safety Management System – FSMS (Risks Management& CCPs)

  • A system of basic operating activities or control points forms the foundation of operations.
    Each control point is a miniature system with its own recognizable structure and functions.
    The overall success of operations depends on the effectiveness of these interrelated activities and
    on controlling food safety risks throughout the entire process.

  • A Food Safety Risk Management Program focuses on managing risks at each of these ten control points.
    The program involves:

    • Identifying the risks at each control point

    • Implementing procedures to reduce those risks during daily operations

    By reducing overall operational risks, managers can effectively incorporate food quality and cost control measures, while ensuring satisfaction for guests, staff members, and owners.

Engineering – Periodic Preventive Maintenance

OBJECTIVE

The program is designed to facilitate all person/s in charge, responsible in the management of hotel Engineering Department. Preventative maintenance is the process of inspecting your facilities, such as the air conditioning system, plumbing or lighting, on a regular basis to prevent unexpected breakages occurring. An effective preventative maintenance service will take into account all aspects of your facility and create a suitable annual schedule. This schedule will sure that every part of your facility is inspected; any issues are flagged and then resolved before further problems occur.

Cyber Safe Hospitality: Cybersecurity and Server protection.

  • Understand cybersecurity threats & risks specific to hotels and resorts
  • Recognize threats to guest data, payment systems, and servers
  • Apply best practices for network, server, and device protection
  • Respond to cyber incidents effectively
  • Implement staff-wide cyber hygiene to prevent breaches

Leadership Competencies

COURSE OBJECTIVE:

To transform participants knowledge and skill in achieving company vision by applying sound leadership

competence in areas of Quality, Safety and Performance by maintaining a Sustainable Business approach.

TO ACHIEVE:

  • Demonstrate effective supervision skills
  • Lead, motivate, and develop – self and team
  • Ensure clear and precise communication across all work processes
  • Enforce fair discipline
  • Promote safe work practices as per OSH A1648/2022

Effective lead change managemen

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